Responsible Gambling

Play safely and mindfully at c baje

Gambling is for entertainment, but you should never lose control. c baje believes it is important for every player to be aware of their own limits. On this page you will find tools for setting limits, warning signs to watch for, and ways to get help if needed.

For ages 21+ SSL Encrypted 24/7 Support Support in Bengali
21+

Age verification comes first

Casino games, slots, and sports betting at c baje are only for persons aged 21 or older. Age verification is a strict policy for us — from account registration through to any later stage, we may request proof of age. No underage person may ever use this platform. If you find out that an underage person you know is using this site, please inform our support team.

Responsibility

What does responsible gambling mean?

Stay aware, respect your limits, and enjoy yourself — that is the core principle.

Responsible gambling means treating gambling as a healthy form of entertainment. Gambling at c baje should be for fun — not as a primary source of income. The outcome of every bet or game depends entirely on chance, and no strategy or experience can guarantee a win.

c baje wants every player to gamble within their financial means. Before placing a bet, ask yourself: if I lose this money, will it affect my daily life? If the answer is yes, stop right now.

Reading our Terms and Conditions will help you understand in what circumstances an account can be suspended or closed, and what our full responsible gambling policy is. Knowing this is important for your own protection.

Remember: Placing more bets to recover money lost in gambling is never a solution. It only deepens the problem. Loss chasing is a dangerous habit.
Control

Tools for setting your own limits

c baje helps you keep control of your own gambling.

Set a deposit limit

Decide in advance the maximum amount you will deposit daily, weekly, or monthly. Once the limit is reached, no further deposits will be accepted.

Deposit Limit

Session time limit

Set a time limit for how long you play in one sitting. When the set time is up, your session will end automatically.

Time Control

Loss limit

Set the maximum amount you can lose — once you reach that limit, your account locks automatically.

Loss Limit

Take a break

Temporarily suspend your account for a set period — 1 day, 1 week, or 1 month. You will not be able to log in during the break.

Cooling-Off

Self-Exclusion

If you are experiencing long-term problems, close your account entirely for 6 months to several years. It cannot be reactivated during this period.

Permanent Suspension

Reality check

At set intervals, a message will appear showing how long you have been playing and how much you have lost or won so far.

Awareness
Act Now

Apply for self-exclusion

Self-exclusion request

Fill in the details below and our support team will process your request within 24 hours.

Or contact us directly via live chat.

Warning Signs

Signs of problem gambling

If you notice any of the signs below in yourself, it is important to take a break and seek help.

Acknowledging the problem for the first time is the hardest step. Read our FAQ — you will find more detailed information there about managing gambling habits.
  • Repeatedly betting to recover lost money and being unable to stop.
  • Hiding money or lying to family or friends in order to gamble.
  • Prioritising gambling over eating, sleeping, or work.
  • Being unable to stop even after spending more than your set budget.
  • Feeling restless, angry, or depressed when unable to gamble.
  • Using money meant for bills or household expenses on betting.
  • Promising to stop gambling but repeatedly returning to it.
  • Even after winning, feeling unsatisfied and wanting to place bigger bets.
Support

Ways to get help

Do not face this alone — seek help. c baje and the people close to you are always there for you.

c baje live chat

Support in Bengali is available 24 hours a day, 7 days a week. Chat with us directly about any issue.

Email support

Send us an email with the details. Our team responds in both Bengali and English.

Family and friends

Talk openly with a trusted family member or friend. Support from someone close to you can make a real difference.

Professional advice

Seek professional support from a mental health specialist or counsellor. This is not a sign of weakness — it takes courage.

c baje's support team is not only for technical issues — if you feel you are struggling to control your gambling habits, let us know via live chat. We will directly help you set the necessary limits on your account or start the self-exclusion process. Complete confidentiality is maintained. You can see how your information is kept secure in our Privacy Policy.

If a family member believes their loved one is gambling excessively, they too have the option to contact us. Active involvement from family is often the most effective way to resolve the problem.

Tips

Practical tips for safe gambling

Following a few simple rules before gambling at c baje keeps the experience positive. First, only use money for betting or casino games that you can afford to lose without it affecting your daily life.

Second, avoid gambling when you are upset or under stress. Your mental state affects your judgement and can often lead to significant losses. Third, before each session, set yourself a time limit and a spending limit — and stick to them.

Fourth, do not keep playing out of greed even after winning. The chance of winning and the chance of losing are equal. Fifth, do not see betting as a solution to any financial problem — it is never a reliable source of income.

To learn more about c baje, read our About Us page — it covers our values and policies in detail.

FAQ

Common questions about responsible gambling

The most frequently asked questions on this topic are answered here.

If you cannot stop gambling even when you want to, keep betting to recover lost money, hide your gambling from family, or spend money needed for household expenses — these are clear signs of a problem habit. In such situations, contact c baje's support team immediately or seek advice from a professional counsellor.

Your account cannot be reactivated during the self-exclusion period — that is the purpose of this tool. After the set period ends, you may apply to have your account reactivated, and it may be possible after speaking with the support team. In the case of permanent closure, the account is not reactivated.

Limits cannot be imposed directly by a third party, as the account is personal. However, if a family member believes their loved one needs help, they can contact our support email. We will consider the situation and provide whatever assistance is possible.

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit has a waiting period so that the decision can be considered carefully. This is intentional — to prevent limits from being raised on impulse.

c baje's support team is available 24 hours a day, 7 days a week — via live chat and email. Support is provided in both Bengali and English. Do not hesitate to speak directly about gambling problems — our team handles every matter with empathy and confidentiality.

No. All games at c baje — slots, live casino, sports betting — are for persons aged 21 or older only. Even if you are 18, you cannot use this platform. The age verification process is strictly enforced, and accounts of underage users are permanently closed.